Fair usage policy
15 feed downloads per account per hour, one at a time.
The feeds are a shared resource used by hundreds of resellers. To keep them fast and reliable for everyone, fair usage limits apply per account.
The limits
| Limit | Value |
|---|---|
| Feed downloads | 15 per hour, per account credential |
| Concurrent downloads | 1 — one feed at a time per account |
Limits are counted against your account credential, not your IP address, so multiple servers or offices sharing a connection are unaffected.
Why 15 is comfortable
Following the recommended intervals, a typical integration uses far less: hourly update pulls in two currencies is 2 per hour, rising to 4 in the hour your daily full pulls run. Fifteen leaves ample room for retries and for testing while you build.
If you exceed the limit you'll receive an HTTP 429 response with a Retry-After header — wait for the period it specifies rather than retrying immediately. Treat 429 as a signal to fix your schedule, not something to retry around.
Staying within the limits
- Poll on a schedule, not on demand — a server-side cron job, not a page-visit trigger.
- Don't parallelise: download one feed at a time per account.
- Cache what you've downloaded rather than re-fetching the same feed twice in one cycle.
- Back off on errors instead of retrying in a tight loop.
If your integration genuinely needs more than 15 per hour, talk to your account manager before scaling up — we'd rather size the limits correctly than have your sync break.
Updated about 7 hours ago