Feed catalogue
Formats, full vs update files, and currencies.
Feeds are generated per account against your own pricing. The formats and full/update variants below are available on every account; currency availability is account-based.
Formats
| Format | Best for |
|---|---|
| XML | Most import tools (WP All Import, Syncee) |
| CSV | Spreadsheets and simple importers |
| JSON | Custom-built integrations |
All three formats carry the same product data — pick whichever your tooling handles best. Fetch only the formats you actually import: every download counts toward your account's hourly allowance.
Full vs update files
- Full — the complete catalogue with every field: content, images, categories, attributes, pricing and stock. Use for initial imports and periodic content refreshes.
- Update — the same product set carrying only the fast-moving fields: pricing, promos, branch stock and shipment ETA. Much smaller and faster to process — use it for frequent stock and price syncs. The exact field split is in the Field reference.
Freshness
Feed data refreshes roughly every 5 minutes, so an hourly sync keeps you well inside the current data. See Polling & best practices for the recommended schedule.
Currencies
Feeds are currently available in ZAR and USD. Which currencies you have access to is determined by your Syntech account — speak to your account manager if you trade in a currency you don't see on your feeds page. Each file carries a single currency, shown in the feed envelope (or the currency column in CSV). Note that each currency you pull draws on the same hourly allowance.
Updated about 2 months ago
